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e- mail: Information e- mail: Administration e- mail: Webmaster Fax: 0870 915 7980 Phone: 0207 370 2511 |
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e- mail: Information e- mail: Administration e- mail: Webmaster Fax: 0870 915 7980 Phone: 0207 370 2511 |
| If you don't find the answer to your question below, please don't hesitate to call for help on 0207 370 2511. |
| Frequently Asked Questions | |
| Q) |
Which is the best way to search the Net a Guide site? |
| A) |
By far the easiest way is to use Quick Search. You only get links to guides with updated availability, and because last updated is first shown, the availability you see for guides at the top of the list is usually up to date. |
| Q) |
Why do we need all the other ways of searching? |
| A) |
The guide list is very convenient if you are looking for a particular guide. Please try the different lists when you have time. It will allow you to get familiar with the site. |
| Q) |
Is there a quick way to get a list of available guides for the same day? |
| A) |
For emergencies during the busy months, Net a Guide is providing a list of available guides for the same day. This list is retrievable by automatic reply through sending a blank e-mail to 999@netaguide.co.uk You are able to receive this list on any e-mail program including on some mobile phones. For Wap phones use netaguide.com/wap.wml |
| Q) |
Do the dates shown on the pages indicate busy days or free days? |
| A) |
All the dates on the guides pages indicate free days in the guide’s schedule. |
| Q) |
Who can register with Net a Guide? |
| A) |
Any registered Blue Badge guide can join Net a Guide. Simply fill in and submit the registration form found on this link: Click here to register with Net a Guide |
| Q) |
The regional tourist board I am registered with does not show on your site, can I still register? |
| A) |
Yes! Net a Guide only shows regions, or languages, of guides who are already registered with us. Once you register, your region, or language, will be included. |
| Q) |
How many details can I submit in my information? |
| A) |
You can submit virtually limitless information, but bear in mind that you don’t want to hide the wood for the trees. |
| Q) |
I have my own web page. Can Net a Guide put a link to it? |
| A) |
Yes, Net a Guide will put a link on your info. page to your other web page, simply send Net a Guide an e-mail with your page’s URL and it will be included. |
| Q) |
How often can I update my availability? |
| A) |
As often as you like, in fact the more you update your availability the better it is. |
| Q) |
I have ticked in my availability for 6 months but only the changes I made on the last month were registered. What have I done wrong? |
| A) |
You need to submit every month on its own. You can update as many months as you want, just make sure you click the submit button for every month individually. After the month was submitted, you can return to the submission page and update another month. If you use the back button on your browser, you will find that your ticks remain where you placed them. If you made a mistake, you can then make changes and resubmit. |
| Q) |
I have an e-mail facility on my mobile phone. Can I include it in my contact details. |
| A) |
Yes, just indicate that it is a mobile phone e-mail. |
| Q) |
I have told a colleague about netaguide.com but he could not log on. |
| A) |
The full address for Net a Guide is: www.netaguide.com However most new browsers will log on with the short netaguide.com address only. |